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General FAQ

Q: How do I become staff?
A: If you wish to apply for a role of staff, please visit this link to apply for Freshly Shopping UK, otherwise, use this link to apply for Wingin’ It Restaurants. You will then have to attend a training.

Q: When is the next training?
A: Trainings are scheduled daily, at random times. You can find the latest training schedule in #⁠training-sessions channel within our Discord servers.

Q: What are the server rules?
A: Our server rules can be found here.

Q: How do I send images, embed links and add reactions in ⁠general?
A: If you upvote & bump our servers on Bloxlink Communities, you gain access to this for 12 hours. You can upvote and bump every 12 hours to keep these perks.

Q: Why is my rank Junior Store Colleague in the group but Trainee Store Colleague on the Discord server?
A: To update your roles, please say /getrole in **⁠#bot-commands **channel. If your roles are still incorrect, please open a ticket.

Q: How do I buy a rank?
A: If you wish to buy a rank, please visit this link to buy a rank within Freshly Shopping UK, otherwise, visit this link to buy a rank within Wingin’ It Restaurants.

Q: How do I claim my custom booster role?
A: You can claim your booster role by using bb claim role (name) in ⁠#bot-commands within our Discord servers.

Q: How do I contact the owner, Cuba?
A: To contact Cuba, please email him at cuba@vireonstudios.com

Q: How do I become security?
A: If you wish to become a member of our security team, you must buy the security rank. You can no longer apply to become security.

Q: How do a report a member of staff or a customer?
A: All reports are handled by our Internal Affairs team. You must open a report ticket within our Discord servers.

Q: Do I have to use grammar?
A: Customers are not required to use grammar. We strongly advise trainees, junior and senior store colleagues/security to use grammar. This will increase their chance of gaining a promotion. All management must use grammar nonnegotiably.

Q: Are you hiring developers?
A: We rarely hire new developers, however, when we are, an announcement in **⁠the #announcements **Discord Server channel will be posted.

Q: How do I make a suggestion?
A: If you wish to make a suggestion, please use the /suggest command in ⁠the #bot-commands Discord Server channel.

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Staff FAQ

Q: Can I apply for a team leader or any other management rank?
A: We very rarely release applications for management. If we do, you’re in luck, the application will be posted in the #announcements Discord server channel.

Q: Once I become a Management Intern, what do I need to do?
A: Once you become a Management Intern, you attend a P1 and a P2 training hosted by one of our Management Intern Trainers. After that, you will be required to do a quiz to test your abilities and to see what you know about being a Junior Management Member.

Q: How do I earn staff points?
A: Once you’ve passed training and you’re a Junior/Senior store colleague or security, you will automatically earn points. These points are automatically redeemed for new ranks and promotions. More information can be found in the staff room.

Q: How do I become management?
A: **In Wingin’ It Restaurants: **You need to pass the application to become a Trainee Staff member, then attend training to become a Junior Staff member. Once you earn 200 points, you will become a Senior Staff member. To proceed, earn a further 500 points to become an Advanced Staff member, and then earn 2000 points to become an Intern Manager.
**A: In Freshly Shopping UK: **You need to pass the application to become a Trainee Store Colleague, then attend training to become a Junior Store Colleague. Once you earn 500 points, you will become a senior store colleague and then earn 2000 points to become a management intern.

Q: Why can’t I cuff everyone as Security?
A: Due to constant misuse, security can only cuff players who have the stealing title above their head.